Annual Maintenance Plan
 BronzeSilverGoldPlatinumDiamond
Answer usage problems via all support channels (Phone, Line, Facebook, Website) during working hours and Remote to your desktopooooo
Bug and error fixesooooo
Customer Portalooooo
Online training video platformooooo
Available seats for live/webinar
training classes
50 seats/year100 seats/year150 seats/year250 seats/year250 seats/year
Usage Performance CheckupCheckup call serviceCheckup call serviceFREE! On-site checkup
visit 1 time/year
FREE! On-site checkup
visit 1 time/year
FREE! Network checkup
service 1 time/year
FREE! On-site checkup
visit 1 time/year
FREE! Network checkup
service 1 time/year
Discounts when purchasing other
services (except Implementation
and Customization)
10%10%10%10%10%
Rights to purchase additional
customization work on discounts
(Only MAC-5 users)
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